Aastra 4420 IP Basic (SIP) for MX-ONE User Guide Manuale Utente Pagina 1

Cover Page GraphicPlace the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the

Important User InformationDialog 4420 IP Basic1018 Pull-out leaf for easy guide (optional)See section “Pull-out leaf (optional)” on page 55. 19 Power

11Dialog 4420 IP BasicImportant User InformationTones and signalsThe following different tones and signals are sent from the exchange to your phone. T

Important User InformationDialog 4420 IP Basic12Ring signalsThree different ring signals inform you about the type of the incoming call. The signals s

13Dialog 4420 IP BasicStart the PhoneStart the PhoneStartup procedureConnect the required cables.See section “Installation” on page 62.When the phone

Incoming CallsDialog 4420 IP Basic14Incoming CallsAnswer callsA ring signal and a flashing lamp indicate an incoming call.Note: If the feature Paralle

15Dialog 4420 IP BasicIncoming CallsParallel RingingNote: This feature is only available in newer versions of the exchange.The Parallel Ringing featur

Incoming CallsDialog 4420 IP Basic16Notes:U.K., dial * 2 * Number #.The Follow-me key cannot be used to disable Parallel Ringing.Press.The Follow-me k

17Dialog 4420 IP BasicOutgoing CallsOutgoing CallsMake callsNote: You can dial your calls faster by using common Speed Dialing numbers and by using yo

Outgoing CallsDialog 4420 IP Basic18MonitoringYou can monitor the progress of an outgoing call.With the handset on hook:z Dial the number.PressWhen th

19Dialog 4420 IP BasicOutgoing CallsIndividual External LineTo make a call on a specific external line:u Lift the handset.*0*z# Dial, enter the Indivi

EN/LZT 103 057 R2A© Aastra Telecom Sweden AB 2008. All rights reserved.

Outgoing CallsDialog 4420 IP Basic20u Lift the handset.*42# Dial and wait for a new dial tone.Pressz Dial the number.Instead of your name and number,

21Dialog 4420 IP BasicOutgoing CallsCallback if all lines are busyIf all external lines are busy (after dialing the digit or digits to get a line):6 P

Outgoing CallsDialog 4420 IP Basic22 Press.Cancel all Callbacks#37# Dial. Press.Activate Call WaitingIf you urgently wish to contact a busy extensio

23Dialog 4420 IP BasicOutgoing CallsIntrusion on a busy extensionYou can intrude on an ongoing call on a busy extension.4 Press.Before the intrusion i

Outgoing CallsDialog 4420 IP Basic24uz Lift the handset and dial the common Speed Dialing number.Dial by a function keyBoth features and phone numbers

25Dialog 4420 IP BasicDuring CallsDuring CallsMuteÉ Press to switch the microphone on or off.When the lamp is on, the person on the line cannot hear w

During CallsDialog 4420 IP Basic26HoldYou can temporarily put the ongoing call on hold.ÕÔ Line/Hold Press the Line/Hold key.The key lamp flashes slowl

27Dialog 4420 IP BasicDuring CallsTransferYou have an ongoing call and you want to transfer the call to another extension.Ô Line/Hold Press.Wait for d

During CallsDialog 4420 IP Basic28ConferenceWith this procedure you can include up to seven parties in a conference. Only the conference leader (i.e.

29Dialog 4420 IP BasicCall ForwardingCall ForwardingInternal Follow-meAll calls to your extension are diverted to another extension of your choice (wi

3Dialog 4420 IP BasicTable of ContentsTable of ContentsWelcome ... 4Important User Information

Call ForwardingDialog 4420 IP Basic30Redirect from answering positionIf you move from one answering position to another answering position, you can re

31Dialog 4420 IP BasicCall ForwardingExternal Follow-meIf external Follow-me is allowed, you can have all calls to your extension diverted to an exter

Call ForwardingDialog 4420 IP Basic32Personal NumberWith this feature you can be reached on your normal office phone number even if you are out of the

33Dialog 4420 IP BasicCall ForwardingTo activate or change to another profile from your office phone*10* Dial.( 1— 5) # Enter the search profile digit

Call ForwardingDialog 4420 IP Basic34To activate or change to another profile from an external phoneThe external phone must be of push button type pro

35Dialog 4420 IP BasicCall ForwardingTo cancel from an external phoneThe external phone must be of push button type provided with pound key (#) and st

Call ForwardingDialog 4420 IP Basic36Important notes when designing your search profiles:• Avoid ring times longer than 45 seconds for your profiles.U

37Dialog 4420 IP BasicCall ForwardingExample:How to fill in your setting form for search profiles:Profile 1 In office* Examples: Desk, Cordless, Mobil

Call ForwardingDialog 4420 IP Basic38Setting form for search profilesName:Department:Telep h o n e N o :Account:Profile 1 ...*

39Dialog 4420 IP BasicAbsence Information (optional)Absence Information (optional)Absence Information is used to inform callers why you are absent and

WelcomeDialog 4420 IP Basic4WelcomeWelcome to the user guide for the Dialog 4420 IP Basic IP telephone that conforms to the SIP standard.This guide de

Absence Information (optional)Dialog 4420 IP Basic40Cancel#23# Dial. Press.The programmed information is erased.

41Dialog 4420 IP BasicMessagesMessagesManual Message Waiting (MMW)If the called extension does not answer you can initiate a message waiting indicatio

MessagesDialog 4420 IP Basic42Order MMW to another extensionIn idle mode:*31*z# Dial, enter the extension number and press.Press.The Message Waiting k

43Dialog 4420 IP BasicMessagesVoice Mail (optional)This Voice Mail application allows you to leave a voice message to the caller when you are unable t

MessagesDialog 4420 IP Basic44To access your mailboxFrom your office phone:z Dial the number to the Voice Mail system.Note: When the Message key lamp

45Dialog 4420 IP BasicMessagesTo handle the mailboxRecorded information on the line tells you the number of new and stored messages. If you have too m

Group FeaturesDialog 4420 IP Basic46Group FeaturesGroup Call-pick-upPeople working in a team can have their phones programmed by their system administ

47Dialog 4420 IP BasicGroup FeaturesGroup HuntingAn internal Group Hunting number is a common directory number for a group of extensions. Calls to the

Other Useful FeaturesDialog 4420 IP Basic48Other Useful FeaturesAccount Code (optional)This feature is used to charge a call to an account number or t

49Dialog 4420 IP BasicOther Useful FeaturesGeneral DeactivationThe following features can be simultaneously cancelled:• Callback (all Callbacks are ca

5Dialog 4420 IP BasicWelcomeCopyrightAll rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted

Other Useful FeaturesDialog 4420 IP Basic50Night ServiceWhen the exchange is in Night Service mode, all your incoming calls to the operator are transf

51Dialog 4420 IP BasicOther Useful FeaturesDISA = Direct Inward System Access (optional)If you are assigned to use this feature and you are working ex

Other Useful FeaturesDialog 4420 IP Basic52Pressz# Dial your own extension number and press.Dial tone.z Dial the external number.

53Dialog 4420 IP BasicSettingsSettingsHandset and loudspeaker volumeUse the Volume keys to adjust the volume of the handset or loudspeaker during a ca

SettingsDialog 4420 IP Basic54Silent RingingIf you do not want to be disturbed by the ring signal but still want to be able to answer an incoming call

55Dialog 4420 IP BasicAccessoriesAccessoriesPull-out leaf (optional)The pull-out leaf is used for a personal phone number list and is installed under

Web ServerDialog 4420 IP Basic56Web ServerYou can access your IP phone from a PC web browser to edit the function keys, change hearing level, change t

57Dialog 4420 IP BasicWeb ServerTo access your IP phone from a PCOn your PC:Get the IP address and PIN or password to your telephone from your system

Web ServerDialog 4420 IP Basic58Settings - Programmable keysSettings Click.The sub-menus are shown. Programmable Keys Click.A table with the current p

59Dialog 4420 IP BasicWeb ServerTo edit a programmed key:(Number/Code) Click the underlined number or code for the key to be changed.Mark the characte

Important User InformationDialog 4420 IP Basic6Important User InformationSafety instructionsSave these instructions.Read these safety instructions bef

Web ServerDialog 4420 IP Basic60Settings - Ring signal tone characterSettings Click.The sub-menus are shown. Ring Character Click.The current tone cha

61Dialog 4420 IP BasicWeb Server

InstallationDialog 4420 IP Basic62InstallationInstall cablesThe handset cable has to be plugged into “HANDSET”, and the cable to the network has to be

63Dialog 4420 IP BasicInstallationThe phone can be powered either from the network or from a 24 V AC/AC plug-in power adapter.• Only use applicable 24

InstallationDialog 4420 IP Basic64Install cardUse the Designation Card Manager to make and print your own designation cards. DCM is included on the En

65Dialog 4420 IP BasicInstallationInstall pull-out leaf (optional)1 Remove the protective film from the guiding rails.2 Attach the guiding rails to th

InstallationDialog 4420 IP Basic66Wall mountingThe phone can be wall mounted, useful for instance in conference rooms or public areas.1 Use a screwdri

67Dialog 4420 IP BasicInstallation5 Mount the spacer (article no. SXK 106 2049/1) on the wall.Wall screws (not supplied) Ø max 5mm.6 Place screws acco

Troub lesh o otingDialog 4420 IP Basic68TroubleshootingThis section contains information on how to solve common operational problems, and warnings you

69Dialog 4420 IP BasicGlossaryGlossaryCall mode The different states your phone is in; calling, ringing, forwarded, etc.Exchange Switch. Your telephon

7Dialog 4420 IP BasicImportant User InformationDescription 17181234589610121411137151617ConferenceCallbackCall PickupTransferLine/HoldCall WaitingMes

IndexDialog 4420 IP Basic70IndexAAbsence Information 39Accessories 55Pull-out leaf 55Account Code 48Answer calls 14BBypass 23CCall ForwardingExternal

71Dialog 4420 IP BasicIndexMessages 41Manual Message Waiting (MMW) 41Message Waiting 42Voice Mail 43Monitoring 25Mute 25Mute ring signal 53NNight Serv

Subject to alteration without prior notice.For questions regarding the product, please contact your Aastra Certified Sales Partner.Also visit us on ht

Important User InformationDialog 4420 IP Basic81 Status Monitoring the network link. Three different status are indicated:1 Steady light - Telephone i

9Dialog 4420 IP BasicImportant User Information11 Designation cardUse the DCM (Designation Card Manager) to make and print your own designation cards.