Aastra IP Phone Guida Utente

USER GUIDEUSER GUIDE6/1553-DBC 434 01B620100709Aastra 7434ipIP Phone for MX-ONE™torbjorn wulfftwulffHFAastra Telecom Sweden ABXXXXXXXXXXHFEABKCM/DP

6/1553-DBC 434 01 Uen B6 2010-07-09 10AASTRA 7434IP DESCRIPTIONTable 1 Phone ConnectionsType of ConnectionDescriptionPower inlet The phone is powered

6/1553-DBC 434 01 Uen B6 2010-07-09 100WEB INTERFACE14 Web InterfaceYou can access your IP phone from a web interface. From the web, you can change

IP PHONE FOR MX-ONE™101 6/1553-DBC 434 01 Uen B6 2010-07-0914.2 Phone Web AddressWhether or not the Phone Web Address option is available in the Help

6/1553-DBC 434 01 Uen B6 2010-07-09 102WEB INTERFACE14.3 Using the Web InterfaceTo use the phone through the web interface, do the following:1. Enter

IP PHONE FOR MX-ONE™103 6/1553-DBC 434 01 Uen B6 2010-07-09

6/1553-DBC 434 01 Uen B6 2010-07-09 104WEB INTERFACE3. Expand the folder(s) to start edit data. To exit the web interface of the phone, press Log off.

IP PHONE FOR MX-ONE™105 6/1553-DBC 434 01 Uen B6 2010-07-0914.3.1.2 Editing or Deleting a ContactTo edit or delete a name and number, do the followin

6/1553-DBC 434 01 Uen B6 2010-07-09 106WEB INTERFACE14.3.2.2 Deleting All Names And NumbersTo delete all names and numbers from the call list, do the

IP PHONE FOR MX-ONE™107 6/1553-DBC 434 01 Uen B6 2010-07-093. Enter new characters.4. Click Save.The key table is shown with the edited number or code

6/1553-DBC 434 01 Uen B6 2010-07-09 108TROUBLESHOOTING15 TroubleshootingThis section contains information on how to solve common operational problem

IP PHONE FOR MX-ONE™109 6/1553-DBC 434 01 Uen B6 2010-07-0916 List of Features and ProceduresTable 10 Features and Procedures summarizes the procedu

IP PHONE FOR MX-ONE™11 6/1553-DBC 434 01 Uen B6 2010-07-09Note: The phone does not work during power failure, unless powered through a PoE.The phone

6/1553-DBC 434 01 Uen B6 2010-07-09 110LIST OF FEATURES AND PROCEDURESCALL PICK UP- individual Press key 8- group *8#CALL WAITING- not applicableCOMMO

IP PHONE FOR MX-ONE™111 6/1553-DBC 434 01 Uen B6 2010-07-09- to order from another extension*21*extensionnumber to divert * number offollow-me positio

6/1553-DBC 434 01 Uen B6 2010-07-09 112LIST OF FEATURES AND PROCEDURESTRANSFER Press soft key or shortcut key

IP PHONE FOR MX-ONE™113 6/1553-DBC 434 01 Uen B6 2010-07-0917 Suffix Digits and Feature CodesThis section describes the country specific suffix digi

6/1553-DBC 434 01 Uen B6 2010-07-09 114SUFFIX DIGITS AND FEATURE CODESChoice of Language 08Ordering or Cancellation of Active List (Personal Number)10

IP PHONE FOR MX-ONE™115 6/1553-DBC 434 01 Uen B6 2010-07-09Customer Identity Storage 77Answer on Group Call Pick-up, and Answer on Night Time Connecti

6/1553-DBC 434 01 Uen B6 2010-07-09 12AASTRA 7434IP DESCRIPTION2. Press until you hear a click sound.Note: If you wish to remove the foot console, pu

IP PHONE FOR MX-ONE™13 6/1553-DBC 434 01 Uen B6 2010-07-092.3 Function KeysThe phone is equipped with a standard alpha numeric keypad and a set of fun

6/1553-DBC 434 01 Uen B6 2010-07-09 14AASTRA 7434IP DESCRIPTION2.4 Shortcut KeysThe Aastra 7434ip phone has eight programmable shortcut keys that can

IP PHONE FOR MX-ONE™15 6/1553-DBC 434 01 Uen B6 2010-07-09Figure 4: Shortcut keys with default settingsTo use a function or a phone number programmed

6/1553-DBC 434 01 Uen B6 2010-07-09 16AASTRA 7434IP DESCRIPTIONFigure 5: Tiltable displayIt is possible to change the contrast of the display, see 13.

IP PHONE FOR MX-ONE™17 6/1553-DBC 434 01 Uen B6 2010-07-09If follow-me is activated, this is also indicated in the idle phone display.2.5.2 Outgoing c

6/1553-DBC 434 01 Uen B6 2010-07-09 18AASTRA 7434IP DESCRIPTIONNew missed call(s) Indicates new missed and not checked incoming call(s). The number be

IP PHONE FOR MX-ONE™19 6/1553-DBC 434 01 Uen B6 2010-07-092.6 Display Menu StructureIn the sections below, the phone menus are described in brief. Fo

6/1553-DBC 434 01 Uen B6 2010-07-09 2Copyright© Copyright Aastra Telecom Sweden AB 2010. All rights reserved.DisclaimerNo parts of this publication ma

6/1553-DBC 434 01 Uen B6 2010-07-09 20AASTRA 7434IP DESCRIPTIONFigure 7: Settings menu structure

IP PHONE FOR MX-ONE™21 6/1553-DBC 434 01 Uen B6 2010-07-092.6.3 ContactsPressing the key activates the Contacts menu. See figure 8 on page 21 for a

6/1553-DBC 434 01 Uen B6 2010-07-09 22AASTRA 7434IP DESCRIPTION2.6.5 MessagePressing the key activates the Message menu. See figure 10 on page 22 fo

IP PHONE FOR MX-ONE™23 6/1553-DBC 434 01 Uen B6 2010-07-092.8 Tones and SignalsIt is possible to set different ring signals on the phone. For a descri

6/1553-DBC 434 01 Uen B6 2010-07-09 24AASTRA 7434IP DESCRIPTION2.8.1.2 Mute Ring SignalTo suppress the ring signal for an incoming call, do the follow

IP PHONE FOR MX-ONE™25 6/1553-DBC 434 01 Uen B6 2010-07-09Congestion toneVacant number toneCall waiting tone or verification toneIntrusion toneConfere

6/1553-DBC 434 01 Uen B6 2010-07-09 26AASTRA 7434IP DESCRIPTION2.10 Handsfree ModeIn handsfree mode, you do not lift the handset to start a procedure,

IP PHONE FOR MX-ONE™27 6/1553-DBC 434 01 Uen B6 2010-07-09By default, the phone is set to connect calls to the loudspeaker. If you are using a headset

6/1553-DBC 434 01 Uen B6 2010-07-09 28AASTRA 7434IP DESCRIPTIONTo install the option unit, do the following:1. Log off the phone.2. Disconnect the pow

IP PHONE FOR MX-ONE™29 6/1553-DBC 434 01 Uen B6 2010-07-09See 13.7 Option Unit (Optional) on page 98 for instructions on how to make these settings.2.

IP PHONE FOR MX-ONE™3 6/1553-DBC 434 01 Uen B6 2010-07-091 Important User InformationWARRANTYAASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THI

6/1553-DBC 434 01 Uen B6 2010-07-09 30AASTRA 7434IP DESCRIPTION5. Lock the unit.6. Remove the rubber piece from the back of the panel unit. 7. Connect

IP PHONE FOR MX-ONE™31 6/1553-DBC 434 01 Uen B6 2010-07-098. Replace the rubber piece.9. Connect the foot console on the KPU or DPU (the console is en

6/1553-DBC 434 01 Uen B6 2010-07-09 32STARTING THE PHONE3 Starting the PhoneThis chapter describes how to start the phone, and how to log on and off

IP PHONE FOR MX-ONE™33 6/1553-DBC 434 01 Uen B6 2010-07-095. If a new software version is available, you will be notified via a display message.3.1.2

6/1553-DBC 434 01 Uen B6 2010-07-09 34STARTING THE PHONE3.2 User Type ModesThere are three user type modes:Free User: You need to log on to the telep

IP PHONE FOR MX-ONE™35 6/1553-DBC 434 01 Uen B6 2010-07-09• If a password (or PIN code) is required, enter your password (or PIN code) and press Log O

6/1553-DBC 434 01 Uen B6 2010-07-09 36STARTING THE PHONE3. Press Yes to confirm. Press No to cancel.• If the logged off user was a temporary user, the

IP PHONE FOR MX-ONE™37 6/1553-DBC 434 01 Uen B6 2010-07-093. Press Yes to confirm and restart the phone.3.6 Updating the Phone SoftwareWhen new softw

6/1553-DBC 434 01 Uen B6 2010-07-09 38STARTING THE PHONE3.8 Software VersionTo view which software version is installed currently, do the following:1.

IP PHONE FOR MX-ONE™39 6/1553-DBC 434 01 Uen B6 2010-07-094 Incoming CallsThis chapter describes how to answer and reject incoming calls, how to pic

6/1553-DBC 434 01 Uen B6 2010-07-09 4IMPORTANT USER INFORMATIONFCC StatementThis equipment has been tested and found to comply with the limits for a C

6/1553-DBC 434 01 Uen B6 2010-07-09 40INCOMING CALLSNote: France and New Zealand, press 4; Sweden, press 6.Note: Some phones can be protected agains

IP PHONE FOR MX-ONE™41 6/1553-DBC 434 01 Uen B6 2010-07-094.5 Answering a Second Incoming CallYou have three access lines ( , , ) for incoming and

6/1553-DBC 434 01 Uen B6 2010-07-09 42INCOMING CALLS4.6.1 Disabling Parallel RingingYou can disable parallel ringing temporarily by activating Follow-

IP PHONE FOR MX-ONE™43 6/1553-DBC 434 01 Uen B6 2010-07-095 Outgoing CallsThis chapter describes how to make outgoing calls, and lists the options a

6/1553-DBC 434 01 Uen B6 2010-07-09 44OUTGOING CALLS• If the internal number you have called is busy or does not answer. You can have several callback

IP PHONE FOR MX-ONE™45 6/1553-DBC 434 01 Uen B6 2010-07-09To answer a callback call, do the following:1. Lift the handset. You will hear the ring tone

6/1553-DBC 434 01 Uen B6 2010-07-09 46OUTGOING CALLSNote: If the called extension does not accept Call Waiting signals, you will continue to hear a b

IP PHONE FOR MX-ONE™47 6/1553-DBC 434 01 Uen B6 2010-07-091. Press more...2. Select Intrude, and press Select.5.2.4 BypassIf you need to get through

6/1553-DBC 434 01 Uen B6 2010-07-09 48OUTGOING CALLS• Dial the emergency number (SOS number). Wait for answer.When the emergency call has been termina

IP PHONE FOR MX-ONE™49 6/1553-DBC 434 01 Uen B6 2010-07-09The last dialed external number is automatically redialed.Note: Finland and Sweden: Press *

IP PHONE FOR MX-ONE™5 6/1553-DBC 434 01 Uen B6 2010-07-09IMPORTANT SAFETY INSTRUCTIONS (ENGLISH)When using your telephone equipment, basic safety prec

6/1553-DBC 434 01 Uen B6 2010-07-09 50OUTGOING CALLS3. Press Call and lift the handset.5.6 Dial by ContactsTo dial a contact, do the following:1) Pre

IP PHONE FOR MX-ONE™51 6/1553-DBC 434 01 Uen B6 2010-07-095.8.1 Ordering Number Presentation RestrictionTo order number presentation restriction from

6/1553-DBC 434 01 Uen B6 2010-07-09 52DURING CALLS6 During CallsThis chapter describes a number of features that you can activate during an ongoing

IP PHONE FOR MX-ONE™53 6/1553-DBC 434 01 Uen B6 2010-07-096.2.2 Switching Between CallsDuring inquiry you can switch between the ongoing call and the

6/1553-DBC 434 01 Uen B6 2010-07-09 54DURING CALLS6.3.2 Transfer to Your Mobile PhoneTo transfer an ongoing call to your mobile phone, do the followin

IP PHONE FOR MX-ONE™55 6/1553-DBC 434 01 Uen B6 2010-07-09To leave the conference, replace the handset or press .6.5 Suffix Dialing (DTMF)When commu

6/1553-DBC 434 01 Uen B6 2010-07-09 56CALL FORWARDING7 Call ForwardingCall forwarding is useful when, for example, you are working temporarily from

IP PHONE FOR MX-ONE™57 6/1553-DBC 434 01 Uen B6 2010-07-09OR1. Press more...2. Select Disable all diversions, and press Select.Note: Using this proc

6/1553-DBC 434 01 Uen B6 2010-07-09 58CALL FORWARDING2. Select Disable all diversions, and press Select.Note: Using this procedure will also disable

IP PHONE FOR MX-ONE™59 6/1553-DBC 434 01 Uen B6 2010-07-097.2.1 Ordering External Follow-me from Your PhoneTo order external Follow-me, do the follow

6/1553-DBC 434 01 Uen B6 2010-07-09 6IMPORTANT USER INFORMATIONINTRODUCTIONThese directions for use describe the user procedures to handle the feature

6/1553-DBC 434 01 Uen B6 2010-07-09 60CALL FORWARDING2. Dial *22* extension number to divert # route access code and the external number #3. Replace t

IP PHONE FOR MX-ONE™61 6/1553-DBC 434 01 Uen B6 2010-07-097.3.1 Activating Or Changing Profiles From Your PhoneTo select a profile from your phone, d

6/1553-DBC 434 01 Uen B6 2010-07-09 62CALL FORWARDING7.3.4 Canceling a Profile From Another PhoneThe external phone must be of push button type provi

IP PHONE FOR MX-ONE™63 6/1553-DBC 434 01 Uen B6 2010-07-09• If an answering machine, a fax or other answering device is used as an early answering pos

6/1553-DBC 434 01 Uen B6 2010-07-09 64CALL FORWARDING7.4 Settings Form For Search ProfilesFill in the form and give it to the system administrator.Na

IP PHONE FOR MX-ONE™65 6/1553-DBC 434 01 Uen B6 2010-07-09Table 7 Profile 3 -Table 8 Profile 4 -Table 9 Profile 5 -Search orderType of Phone or answer

6/1553-DBC 434 01 Uen B6 2010-07-09 66CONTACTS8 ContactsIt is possible to copy your Microsoft® Outlook® contacts to the contact list in your phone,

IP PHONE FOR MX-ONE™67 6/1553-DBC 434 01 Uen B6 2010-07-093. Click OK. All available Microsoft Outlook contacts are listed on the left side and the co

6/1553-DBC 434 01 Uen B6 2010-07-09 68CONTACTS8.3 Adding a ContactThere are three ways to add a contact:• Manually add a new contact.• Add a number f

IP PHONE FOR MX-ONE™69 6/1553-DBC 434 01 Uen B6 2010-07-096. Press Done to save the number as one of your contacts.Note: Numbers beginning with 0 are

IP PHONE FOR MX-ONE™7 6/1553-DBC 434 01 Uen B6 2010-07-09• The handset’s earcap region is slightly magnetic and may pick up small metallic objects, su

6/1553-DBC 434 01 Uen B6 2010-07-09 70CONTACTS2. Press more...3. Select Erase to erase one letter at the time.ORErase all to erase the whole entry.4.

IP PHONE FOR MX-ONE™71 6/1553-DBC 434 01 Uen B6 2010-07-098.5 Deleting a ContactIt is possible to delete a selected contact, or all contacts at once.

6/1553-DBC 434 01 Uen B6 2010-07-09 72PRESENCE INFORMATION9 Presence InformationPresence Information is used to inform callers if you are present or

IP PHONE FOR MX-ONE™73 6/1553-DBC 434 01 Uen B6 2010-07-099.2 Canceling AbsenceTo remove an absence reason, do the following:1. Press more...2. Selec

6/1553-DBC 434 01 Uen B6 2010-07-09 74MESSAGES10 MessagesWhen you receive a message, the message key on your phone is flashing, and “Messages” is

IP PHONE FOR MX-ONE™75 6/1553-DBC 434 01 Uen B6 2010-07-092. Select My VoiceMail, and press Call.If the following message is displayed, the voice mail

6/1553-DBC 434 01 Uen B6 2010-07-09 76MESSAGES10.2 Manual Message Waiting (MMW)The Manual Message Waiting (MMW) feature enables you to send and recei

IP PHONE FOR MX-ONE™77 6/1553-DBC 434 01 Uen B6 2010-07-093) Replace the handset.10.2.3 Canceling an MMW IndicationTo cancel a MMW indication that yo

6/1553-DBC 434 01 Uen B6 2010-07-09 78GROUP FEATURES11 Group FeaturesMost of the time, you will be working in a team, for example within an departme

IP PHONE FOR MX-ONE™79 6/1553-DBC 434 01 Uen B6 2010-07-0911.2 Group HuntingAn internal hunt group number is a common directory number for a group of

6/1553-DBC 434 01 Uen B6 2010-07-09 8AASTRA 7434IP DESCRIPTION2 Aastra 7434ip DescriptionThe Aastra 7434ip phone (see figure below) has a three line

6/1553-DBC 434 01 Uen B6 2010-07-09 80OTHER USEFUL FEATURES12 Other Useful FeaturesThis chapter describes features such as Account code, Authorizati

IP PHONE FOR MX-ONE™81 6/1553-DBC 434 01 Uen B6 2010-07-0912.2 Authorization CodeAuthorization codes are used to control or limit the access to an ext

6/1553-DBC 434 01 Uen B6 2010-07-09 82OTHER USEFUL FEATURES12.2.1.2 Locking ExtensionTo lock an extension with a common authorization code, do the fol

IP PHONE FOR MX-ONE™83 6/1553-DBC 434 01 Uen B6 2010-07-0912.2.2.1 Dialing From Own ExtensionTo make a authorization code call from your own extension

6/1553-DBC 434 01 Uen B6 2010-07-09 84OTHER USEFUL FEATURESIf no authorization code is provided, calls from a locked extension will use the default co

IP PHONE FOR MX-ONE™85 6/1553-DBC 434 01 Uen B6 2010-07-09access if the extension is busy. Up to seven callers can be connected to the alarm extension

6/1553-DBC 434 01 Uen B6 2010-07-09 86OTHER USEFUL FEATURES12.7 Malicious Call TracingIf you are being disturbed by bothersome or malicious external

IP PHONE FOR MX-ONE™87 6/1553-DBC 434 01 Uen B6 2010-07-092. Dial *72* authorization code #.Wait for a dial tone.3. Dial the external number.12.8.2 C

6/1553-DBC 434 01 Uen B6 2010-07-09 88OTHER USEFUL FEATURESFlexible night service permits you to select an external line and connect it directly to Li

IP PHONE FOR MX-ONE™89 6/1553-DBC 434 01 Uen B6 2010-07-09• The indicator lamp is flashing slowly: The monitored extension has performed common hold.M

IP PHONE FOR MX-ONE™9 6/1553-DBC 434 01 Uen B6 2010-07-092.1 CablingAll connections at the back of the phone are marked for easier identifi-cation, se

6/1553-DBC 434 01 Uen B6 2010-07-09 90SETTINGS13 SettingsThis section describes how to change settings for the phone.13.1 My Availability SettingsIt

IP PHONE FOR MX-ONE™91 6/1553-DBC 434 01 Uen B6 2010-07-093. Select Free on busy, and press Select.4. Scroll and select ON put call through, and press

6/1553-DBC 434 01 Uen B6 2010-07-09 92SETTINGS6. Select a number from the call list, and press Add.7. Press Done to save the shortcut. Press more... t

IP PHONE FOR MX-ONE™93 6/1553-DBC 434 01 Uen B6 2010-07-0913.2.5 Deleting a ShortcutTo delete a shortcut, do the following:1. Press .2. Select Shortc

6/1553-DBC 434 01 Uen B6 2010-07-09 94SETTINGS13.3.2 Alert TypeWith the Aastra 7434ip phone, it is possible to change the way the phone rings for inco

IP PHONE FOR MX-ONE™95 6/1553-DBC 434 01 Uen B6 2010-07-094. Select an alert, and then press Set. A confirmation message is displayed.5. Press YesIt i

6/1553-DBC 434 01 Uen B6 2010-07-09 96SETTINGS13.4.3 Modifying Brightness Hold TimeTo modify the brightness hold time, do the following:1. Press .2. S

IP PHONE FOR MX-ONE™97 6/1553-DBC 434 01 Uen B6 2010-07-0913.5.2 Keypad CharactersTo change the keypad character set, do the following:1. Press .2. Sc

6/1553-DBC 434 01 Uen B6 2010-07-09 98SETTINGS13.7 Option Unit (Optional)To modify the option unit settings, do the following:1. Press .2. Select Opti

IP PHONE FOR MX-ONE™99 6/1553-DBC 434 01 Uen B6 2010-07-0913.9 HelpYou can easily get information on which software version is installed on your phone